frequently asked questions
What is so different at Delavoye Chocolate Maker?
We care. That is where we are different from others. We craft quality chocolate over quantity and we care about the process from sourcing to packaging.
Are wholesale bars available?
YES! we are noW able to provide wholesale chocolate & CHOCOLATE bars. If you are a cafe or Restaurant, and wish to utilize our chocolate in drinks and recipes, please get in touch.
Can you ship anywhere in the world?
Unfortunately, at the moment, we can only ship within Canada. However, we intend to expand our business to be able to ship anywhere in the world. Stay tuned!
Where do your cacao beans come from?
Our cacao beans come from different regions around the world. We currently partner with cacao bean brokers to source our beans. As of right now, we have cacao beans from Venezuela, Ecuador, Peru, Tanzania, the Dominican Republic and Vietnam.
Can we request a private tour/experience?
Indeed you can! We would love to show you everything we do. Get in contact with us and let’s chat!
Can I get a refund for an experience or exchange my reservation for a different night?
No. All sales are final. We cannot cancel your reservation or reschedule it for another night. If you cannot come, we recommend that you transfer your reservation to someone else. This is a strict policy and no exceptions will be made for illness, traffic, weather or any other reason.
