Shipping

&

Returns

We make every bar by hand in our little factory on 124 Street, and we pack every order ourselves. Here's how it gets to you.

Shipping

  • We ship anywhere in Canada (sorry, not outside the country yet).

  • Orders are packed and shipped within 2–5 business days with tracking, by Canada Post, UPS, FedEx or Purolator.

  • Shipping is calculated at checkout based on weight and destination, and it's free on orders over $150.

Free local pickup in Edmonton

Choose Local Pickup at checkout and we'll email you when your order is ready. Come see us during boutique hours at Unit 101 - 10639 124 Street NW, Edmonton.

Warm weather

Real chocolate melts, so in hot weather we may hold your order a few days and ship early in the week. We'll let you know if we do.

Returns

Because chocolate is food, all sales are final. But if your order arrives damaged or isn't what you ordered, email us a photo within 7 days of delivery and we'll replace it or refund you, no fuss. Refunds go back to your original payment method.

Questions?

Email us at hello@delavoyechocolate.ca or call 780.784.9967. We're always happy to help.